Overview
Fridge repair is sold for the food in the fridge, and the temperature recovery is the line the customer measures by
Refrigerator repair is the appliance trade with the urgent clock. The customer's fridge has stopped cooling, the freezer is defrosting, and within 24 hours the contents are at risk: meat, dairy, the week's shopping, sometimes medication that has to stay cold. The diagnostic covers the compressor (the most expensive single component), the thermostat, the door seals, the defrost system, the evaporator fan, and the gas charge for sealed systems. The contractor's competing offer is a same-day call-out; the customer's competing option is buying a new fridge by Sunday. A flat 'fridge repair, $80/hour' quote without naming the diagnostic priority, the parts lead time, and the gas-handling certification misses the urgency.
QuoteGenio gives refrigerator repair contractors a quoting shape built for urgent appliance work. Same-day call-out and diagnostic as the first line, parts at supplier price with the brand-specific availability noted, gas recharge as a named line for sealed systems (with the F-gas registration referenced), labour by hour, and a clear repair-versus-replace recommendation when the compressor has failed. Send via WhatsApp from the customer's kitchen with the model number identified, take card payment on completion, and the final invoice closes with the fridge running at temperature for an hour before the contractor leaves so the customer trusts the fix.
Who it is for
Who uses QuoteGenio
Built for every type of domestic refrigerator and freezer repair business.
The problem
The quoting headaches every fridge tech knows
Fridges fail fast and customers lose food by the hour. A slow or vague quote means lost repair work and lost stock for the customer.
Customers need fast answers
When a fridge freezer stops cooling on a Friday, the customer wants a price before the ice cream melts. Going home to type it up is not an option.
Gas and compressor work gets fuzzy
Without clear itemisation, customers argue whether the gas leak was fixed or just topped up. Vague quotes cause disputes at payment time.
Slow quotes lose the repair
Food spoilage pressure makes customers book fast. If your quote is slow or unclear, the next tech who replies wins, even at a higher price.
The fix
QuoteGenio makes it simple
A faster, cleaner quoting workflow built around the way fridge technicians actually work, under pressure and on the move.
The payoff
What you get with QuoteGenio
The everyday wins that add up across a year of quoting and invoicing.
Built for refrigerator repair
Line items for call-out, leak detection, refrigerant per gram, compressors, thermostats, door seals, defrost heaters, and labour. Structured the way you scope a fridge fault.
Works from your phone
Quote a failed compressor from the kitchen. Send the price to the customer before you even pack the gauges away.
Quote in under 2 minutes
Templates for gas recharges, thermostat swaps, and seal replacements mean you change a few numbers and send.
Track payments easily
See which fridge jobs are still outstanding, chase with one tap. No spreadsheet, no forgotten balances on cash repairs.
Built for your trade
Quoting calibrated to how refrigerator repair actually work
Pick your trade in Settings and the entire quote flow switches to fit. Line item presets, compliance fields, on-the-quote calculators, and per-m² / after-hours pricing all change to match your industry.
Trade-specific line items
Quick add picker pre-fills the common items your trade quotes. Skip the blank rows.
Brand-specific catalogues
Pylontech, Hikvision, Canadian Solar, Sunsynk and others pre-named. Pick the brand, the description writes itself.
Compliance fields built in
IOPSA, ECASA, PIRB, PSIRA, NHBRC, SAQCC. Set once. Every quote prints them under FROM.
Registration expiry alerts
Dashboard notification 60 days before your PSIRA, CoC or any dated registration lapses.
Per-m² / hour / day billing
Unit selector on every line item: m², hr, linear m, days. Stop doing the maths externally.
After-hours and emergency
1.5× and 2× multipliers as a one-tap toggle. Customer sees the breakdown on the quote.
Quote-flow calculators
Solar size, battery backup, cable run cost. Compute on the spot, drop straight onto the quote.
Staged payments
Deposit on acceptance + balance on completion as two separate amounts on the quote PDF.
Scope-of-work checklist
Structured Included / Not included lists. Client acceptance = signing the scope.
Site-survey mode
Log a location per line item: camera positions, fixtures by room, sensors by zone.
Regional rate hints
Pricing ranges per item per currency shown as you quote.
Free on every plan
All of the above included on the free plan. Premium is for capacity, not the trade tooling.
Why QuoteGenio
Why Refrigerator Repair choose QuoteGenio
The tools that matter most when you are quoting on-site, under pressure, and between jobs.
Quote from your phone
Most Refrigerator Repair build and send quotes directly from the job site. No laptop, no office, no delays.
Win more jobs, faster
The first professional quote a client receives usually wins. Respond in minutes, not hours.
Quote to invoice in one click
When the job is accepted, convert to an invoice instantly. No retyping, no double entry.
Pricing guide
Typical Refrigerator Repair job pricing
A rough guide to what refrigerator technicians charge for common faults. Pricing varies with brand (LG, Samsung, Bosch, Whirlpool, Hisense), fridge type (single door, top freezer, side-by-side, American style), refrigerant type, and access. Use these as a sanity check when building your own rate card.
| Job | Typical range |
|---|---|
| Call-out, leak test and diagnostic | $ 75 - $ 140 |
| Refrigerant recharge (R600a, per gram) | $ 1.20 - $ 2.50 |
| Thermostat or NTC sensor replacement | $ 180 - $ 320 |
| Door seal (gasket) replacement | $ 220 - $ 420 |
| Defrost heater and timer replacement | $ 240 - $ 450 |
| Compressor replacement (domestic) | $ 650 - $ 1,350 |
| After-hours or weekend call-out | $ 140 - $ 240 |
Pricing shown in USD as a rough benchmark. Rates vary significantly by country, region, currency, and market.
Call-out fees
A fridge call-out covers your time to drive out, pressure test both sides, check temperatures at the evaporator and condenser, and confirm the fault. Most techs charge $ 75 to $ 140, credited against the repair if accepted on the day. After-hours and weekend rates typically run 1.5x to 2x. List the call-out as its own line on every quote.
Hourly vs fixed pricing
Use hourly ($ 75 to $ 130 per hour) for fault-finding, leak detection, and electronic faults where scope is unclear. Use fixed pricing for known jobs like thermostat swaps, door seal replacements, and standard gas recharges. Refrigerant always goes on a per-gram line with the type listed (R600a, R134a) so price moves don't eat your margin.
See it in action
Example quote breakdown
Here's what a clean, itemised refrigerator repair quote looks like. Every cost is visible: call-out, leak repair, filter drier, refrigerant per gram with type named, and labour. Transparent quotes win the job because the customer sees you fixed the leak, not just topped up the gas and left them with the same fault next week.
Try it yourself
Job size
Region
Sample quote
Refrigerant recharge with leak repair, LG side-by-side
Call-out, leak test and diagnostic
Leak repair at evaporator joint (braze and test)
Filter drier replacement
Refrigerant R600a (per gram, 60g recharge)
Labour (recover, braze, vacuum, recharge, test)
3 month workmanship warranty on repair
| Description | Qty | Rate | Total |
|---|---|---|---|
| Call-out, leak test and diagnostic | 1 | $ 110 | $ 110 |
| Leak repair at evaporator joint (braze and test) | 1 | $ 185 | $ 185 |
| Filter drier replacement | 1 | $ 65.00 | $ 65.00 |
| Refrigerant R600a (per gram, 60g recharge) | 60 | $ 1.80 | $ 108 |
| Labour (recover, braze, vacuum, recharge, test) | 3 | $ 95.00 / hr | $ 285 |
| 3 month workmanship warranty on repair | 1 | $ 0.00 | $ 0.00 |
| Subtotal | $ 753 | ||
| Tax (10%) | $ 75.30 | ||
| Total incl. tax | $ 828 | ||
Totals recalculate as you change the controls above. Tax rate inferred from the sample quote.
Items often forgotten
The filter drier (always replaced on any system opening), access valves, the pressure test report, the vacuum time before recharge, refrigerant recovery on the original charge, and the workmanship warranty period. Add these to your template once and stop losing them on every gas job.
Peer snapshot
How Refrigerator Repair actually use QuoteGenio
Indicative activity for Refrigerator Repair on the platform. Use it as a benchmark for how often to quote and how fast to respond.
26
Quotes sent per month
56%
Average quote acceptance
4 min
Median time to send quote
$ 828
Typical quote value
Figures are indicative platform averages for this trade segment.
Start quoting Refrigerator Repair jobs like this, free
Build your first quote in under 2 minutes. No credit card, no setup fee, no contract.
Avoid these
Common quoting mistakes
We talk to a lot of fridge techs. The same scoping and regas mistakes come up again and again. Fixing these will protect your margin and stop the awkward 'why is the fridge warm again' phone call a month later.
Mistake: Quoting a gas 'top-up' without finding the leak
Better: A recharge without a leak repair is throwing the customer's money away. Quote leak detection as a line on every regas. You will be back within a month otherwise, and that damages your reputation.
Mistake: Not specifying refrigerant type
Better: R600a, R134a, and R290 have very different prices. Write the type on the line. Customers who ring three techs notice and your transparency wins the job.
Mistake: Forgetting the filter drier on a gas job
Better: Any system opening requires a new filter drier. List it as a line every time. Skipping it causes moisture contamination and a second call-out at your cost.
Mistake: Bundling leak repair into 'gas recharge'
Better: Leak detection and repair are separate work. List them as their own lines so the customer understands what they're paying for and you get paid properly for the brazing time.
Mistake: No warranty on compressor repairs
Better: State the parts warranty (often 12 months on genuine compressors) and your workmanship warranty (3 months on the fit) on every quote. Compressor jobs are expensive and customers buy confidence, not just the part.
Mistake: No honest 'replace vs repair' call
Better: On fridges over 10 years old with a failed compressor, state the repair cost and compare to a new unit. Customers trust this honesty and it often wins the repair anyway because they appreciate being told.
Mistake: No expiry on the quote
Better: Set a 14 or 30 day validity. Imported compressors and refrigerant move with exchange rates, and a two-month-old quote can easily run at a loss.
Mistake: No follow-up after sending the quote
Better: Most quotes that don't close, don't close because nobody followed up. Send a polite check-in 48 hours after the quote lands, and a second nudge at day 7. Two of every three accepted quotes get there because someone followed up.
Step by step
How to quote refrigerator repair jobs
Diagnose properly before you quote the repair. Pressure test both the low and high sides, check temperatures at the evaporator and condenser, listen for the compressor starting and running, inspect the door seal for draw-through, and check the defrost heater and timer on a no-cooling freezer side. On a fridge-freezer combo, confirm whether the fault is evaporator icing, a blocked defrost drain, or a failed damper between compartments, because the repair is very different for each. Read the model and serial from the rating plate inside the fridge, and photograph it for your parts supplier. Fifteen minutes of careful diagnosis saves an hour of wrong-part disappointment and a free return trip.
Itemise the call-out, leak test, parts, refrigerant and labour as separate lines. Write the refrigerant type explicitly (R600a, R134a, R290) and quote per gram, because a 40 gram recharge and an 80 gram recharge should not cost the customer the same. Always include a filter drier on any system opening, and list it as its own line. Name the brand and part on any electronic or mechanical swap ('genuine Samsung defrost thermostat' or 'OEM LG compressor'), not a generic 'part'. Quote the vacuum, leak test, and recharge labour separately from the strip and fit time, so the customer understands gas work is regulated engineering and not just swapping a black box.
Set a 14 or 30 day validity on every refrigerator quote. Imported compressors (Embraco, LG, Samsung) and refrigerant cylinders move with the exchange rate, and a two-month-old quote can easily run at a loss. State your workmanship warranty (typically 3 months) and the parts warranty (12 months on genuine compressors, sometimes longer on sealed systems) clearly. On compressor repairs over $ 600 ask for 30 to 50 percent deposit on acceptance to cover the compressor purchase, and state the refrigerant recovery and certified disposal as a line so the customer understands they're paying for compliance, not your time. Use an after-hours multiplier of 1.5x to 2x and show it as its own line.
Send the quote before you leave the kitchen. Customers watching their food warm up will book whoever replies first, and a branded WhatsApp quote from the driveway beats a polished email from the office the next day. Build the quote on your phone during the diagnostic, share the link with a short friendly message, and on older fridges add a note comparing the repair cost against a sensible replacement so you earn trust even if they choose not to repair. Any scope change during the job (a second leak found, an upgraded drier, an electrical isolator that needs replacing) goes on a written variation with the customer's WhatsApp confirmation before you proceed.
FAQ
Common questions from refrigerator technicians
Everything you need to know before getting started.
Yes. Add a line item for the refrigerant type (R600a, R134a, R290) with a per-gram rate and the grams used as the quantity. QuoteGenio calculates the line total automatically.
Yes. Build the quote on your phone during the diagnostic and share the link via WhatsApp. The customer gets a branded document immediately, while their food is still cold.
Add the compressor, filter drier, refrigerant per gram, labour (recover, fit, vacuum, recharge, test), and the workmanship warranty as separate lines. Include leak test as its own line so the customer sees the new system was verified.
Yes. Every quote has a unique public link. The customer opens it on their phone and accepts in one tap. No signup required, no printing.
Yes. Convert any accepted quote into an invoice with one click. Line items carry over, so there's no double entry between the repair and the bill.
Yes. The free plan gives you 5 quotes and 2 invoices per month with no credit card required. Upgrade to Premium for unlimited quotes, invoices, statements, and reports.
Yes. Recharging without repairing the leak is throwing the customer's money away and guarantees a return call-out within weeks. List leak detection and repair as their own lines on every gas job so the customer understands the full fix, not a temporary top-up.
Quote the custom-fit seal (often brand-specific), the heating or shaping time to reform the seal on install, and the labour to remove and refit the door. Integrated and American-style fridges often need the door removed to get a clean fit, which takes longer than a freestanding swap.
Quote the diagnostic call-out, the inlet valve or ice maker assembly, any filter replacement, and labour. State on the quote whether a water supply check is included, because many ice maker faults are actually water pressure or filter blockage issues, not the ice maker itself.
Quote the repair honestly, then add a short note comparing the cost against a similar new fridge. On units over 10 years old with compressor failure, replacement is usually better value. Customers trust techs who say this plainly, and they often still pay the call-out and take your recommendation.
Still have questions? We would rather answer them now than after you have signed up.
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"Converting a quote to an invoice in one click saves me so much time. Payment tracking is brilliant. I can see immediately who still owes me."
Thabo Nkomo
HVAC Technician · Midrand
"Switched from a clunky desktop app. QuoteGenio is faster, simpler, and my crews actually use it. Payments tracking is a huge plus."
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General Contractor · Denver, CO
"Saves me about 3 hours every week. I would still be sending WhatsApp images of handwritten quotes if I had not found QuoteGenio."
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Plumber · Johannesburg
Guides
Guides for Refrigerator Repair
Practical advice to help you quote better, get paid faster, and grow your business.
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