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QuoteGenio for tradespeople
FAQ

Everything you need to know

Answers to common questions about quoting, pricing, and how QuoteGenio works so you can get started with confidence.

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Quick answers grouped by what tradespeople ask most: getting started, pricing, sending quotes, and keeping your data safe. Tap any question to see the answer.

Getting Started

QuoteGenio is a quoting and invoicing tool built specifically for tradespeople. Create professional quotes and invoices in minutes.

Sign up for free and create your first quote in under 2 minutes. No credit card required.

No. QuoteGenio works entirely in your browser on any device: phone, tablet, or computer.

Most users create their first quote in under 2 minutes. It's designed to be fast and simple, even on-site.

Yes. QuoteGenio is mobile-first, so you can create and send quotes directly from your phone while you're with a client.

Your business name, your contact details, and a rough idea of the line items you want on the quote. You can fill in the rest as you go. Adding your logo and banking details takes another minute and makes every future quote look more polished.

Yes. You can add clients one at a time as you quote them, or paste in a CSV with names, emails, and phone numbers if you want everyone in at once. Most tradespeople build the client list up naturally as jobs come in.

It is built primarily for trades like plumbers, electricians, builders, roofers, and HVAC technicians, but freelancers, designers, agencies, consultants, cleaners, landscapers, and any service business that quotes and invoices can use it just as easily.

Pricing & Plans

The Free plan gives you 5 quotes and 2 invoices per month at no cost. The Premium plan is R165 a month and unlocks unlimited quotes, invoices, statements, and reports.

Once you reach your limit, you can upgrade to Premium to continue creating quotes. Your existing quotes and data remain available.

Yes. You can send quotes via WhatsApp, email, or link even on the free plan.

No. You can stay on the free plan as long as you like and upgrade only when you need more quotes.

Yes. There are no contracts. You can cancel your subscription at any time with no penalties. If you cancel you drop back to the free plan and keep all your data.

Unlimited quotes and invoices, Voice to Quote, Photo to Quote, recurring invoices, statements, business reports, full client management, WhatsApp and email sending, and priority support.

Not currently. Premium is a flat R165 a month, billed monthly. We keep it simple so you do not have to commit to a year up front.

If you upgrade and decide Premium is not for you, email support within 14 days for a full refund. After that you can cancel any time and stop being billed from the next cycle.

Premium is billed in USD on a global card. Inside the app you can issue quotes and invoices in any of the currencies we support (USD, GBP, EUR, ZAR, AUD, NZD, CAD, and more), independent of how you pay us.

Quotes & Invoices

Yes. You can send a quote or invoice link directly via WhatsApp with one tap. Available on every plan, including free.

No. Clients can open and view your quotes instantly without creating an account.

Yes. Each quote has a unique link where clients can view and accept it. You get notified the moment they tap accept.

Yes. The public quote link includes a Request changes button. The client's message lands in your inbox and the quote's activity timeline so nothing slips past you.

Yes. Convert any accepted quote into an invoice with a single click. Line items, pricing, and client details carry across automatically.

Yes. Set a deposit as a percentage or a fixed amount on the quote. Once accepted, convert just the deposit portion into a deposit invoice, and the balance into a final invoice when the work is done.

Yes. You can update and resend quotes if anything changes.

Yes. QuoteGenio tracks activity so you know exactly when to follow up. Every view is logged and a notification surfaces in your dashboard.

Yes. Set your tax rate per quote or invoice and the calculator handles the breakdown automatically. You can name the tax line whatever fits your region: VAT, GST, sales tax, or anything else.

Yes. Attach site photos to the quote so the client sees exactly what the job involves. Useful for damage reports, before-and-after, or showing what materials you are quoting for.

AI & Automation

Describe a job in plain language (for example, 'replace 6m of copper pipe and two new tap sets in a townhouse') and the AI drafts a structured quote with line items, quantities, and suggested pricing. You review and tweak before sending.

A Premium feature where you dictate the job from your phone after the site walk. The AI turns your voice note into an itemised quote you can edit and send before you leave the driveway.

A Premium feature where you snap up to five site photos and optionally add a note. The AI drafts the line items based on what it sees: a damaged roof, a kitchen layout, an electrical fault board. Especially useful for visually-driven trades.

Yes, on Premium. AI invoice wording suggests professional descriptions and payment terms so your invoices read as cleanly as your quotes do.

No. The AI drafts the quote. You review, adjust, and send it. Nothing leaves your account without your tap.

The interface is English-only for now. AI quote generation works best in English but understands basic prompts in other languages and outputs in English.

Payments & Banking

Not directly. We do not process payments. Your invoice carries your banking details so the client pays into your account by EFT, bank transfer, or whatever payment link you include. You mark the invoice paid once the money lands.

Yes. Paste any payment link you use (PayPal, Stripe checkout, SnapScan, Payfast, Wise) into your invoice and it shows as a tap-to-pay button to the client.

Yes. Add your bank name, account number, branch, and any reference instructions in your settings. They appear on every invoice automatically.

Yes. Mark invoices as paid (or partially paid) and the dashboard shows you exactly what is outstanding, what is overdue, and what has cleared. Built-in follow-up reminders help you stay on top.

Yes, on Premium. Set up a recurring invoice that fires the same day every cycle (monthly, quarterly, annual). Ideal for maintenance contracts, retainers, ongoing service work, or subscription pricing.

Statements & Reports

Yes, on Premium. Generate a professional statement per client showing outstanding balances, paid invoices, and payment history. Share via WhatsApp, email, or a secure link.

Premium includes monthly revenue tracking, quote conversion rates, and client performance reports so you can see what is working and where to follow up. Useful for understanding which jobs and clients are actually profitable.

Yes. Download any quote or invoice as a PDF, and export client and transaction history as CSV for handover to a bookkeeper or accountant.

Using QuoteGenio

No. QuoteGenio is built for tradespeople, not accountants. Everything is simple and easy to use.

Yes. Whether it's a quick repair or a large project, QuoteGenio works for any job. Small jobs save you the hassle of writing out a price on WhatsApp every time.

Yes. You can store and manage all your clients in one place, with quote and invoice history per client.

Yes. Upload your logo, set your brand colour, and add your contact details. Every quote, invoice, and statement carries your branding automatically.

Yes. Pick from Classic, Modern, Bold, or Professional templates and switch between them per quote. The same templates are available on free and Premium plans.

About five minutes. The interface is intentionally simple because it is designed for tradespeople who do not want to spend their evening watching tutorial videos. Most people send their first real quote within ten minutes of signing up.

Mobile & Offline

QuoteGenio runs as a web app on any device, so there is nothing to download. Add it to your home screen for one-tap access. Native iOS and Android apps are on the roadmap.

No. They open a link in their phone's browser. Works on any phone, no signup, no app, no download.

Yes for drafting. You can start a quote in the browser even with poor signal, and it syncs the moment your connection returns. Sending, AI features, and PDF generation need an active connection.

Voice to Quote needs an active connection to send your recording to the AI. The full quote draft comes back in seconds. Offline draft capture is on the roadmap.

Support & Security

Email us at support@quotegenio.com and we'll respond within one working day. Premium customers get priority support.

Yes. Your data is stored securely and never shared with third parties.

Yes. Your data is safely stored with daily backups so you won't lose your quotes or client information.

Your data is hosted on secure cloud infrastructure with daily backups. Servers are located in regions chosen for performance and privacy compliance.

Yes. You can download every quote and invoice as a PDF at any time, and export your client list and transaction history as CSV. Your data is not held hostage.

Cancelling Premium drops you to the free plan with all your quotes, invoices, and client history intact. If you close your account fully we delete your data permanently within 30 days, on request.

Trusted by tradespeople

Tradespeople use QuoteGenio every day to quote faster, look more professional, and win more jobs without the admin slowing them down.

“Simple, fast, and easy to use. I can create and send quotes in minutes without overcomplicating things.”

Sophie Williams

Sophie Williams

Freelancer · Glasgow

“The statements feature is brilliant for my monthly retainer clients. Everything looks polished and my clients pay faster.”

Aoife O'Sullivan

Aoife O'Sullivan

Landscape Designer · Dublin

“I used to send long email quotes that clients would ignore. Now I send a clean quote link and get responses much quicker.”

Emily Carter

Emily Carter

Freelance Designer · London

Free forever plan

Start quoting faster. Win more jobs.

Create professional quotes in minutes, send instantly, and stay on top of your work without the admin slowing you down.

Free to start. No credit card required.